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Knowledge base
General
Getting Started
2
Where is option on customer screen for creating contract/order in new UI?
Closing stock qty not reflecting in excel sheet when stock updating manually from product inventory view
Complaint Management
3
How to register complaint? (Complaint -> Assessment -> Service -> Close
How to register complaints & track TAT (Turn Around Time)
How to manage customer complaints (customer support)
Getting started with us
Your account
0
Your documents
0
Setup EVA ERP
17
How to reduce any document number series
How to upload customers?
How to add new city or how to edit existing city in ERP
How to set up company?
How to check that how many customer entries are made in ERP
View all 17
EVA Attendance
1
Attendance App Is Not Working - Check list
FAQs:
Trial FAQs
0
Files and folders
Shared files
0
Deleted files
0
Premium club
Premium features
0
Premium subscription
0
Step By Step Implementation Guide
System Setup
28
System setup you tube videos
How to set up company master
How to add gstin no, PAN no etc in company master in EVA ERP ?
how get logo, company header & footer in particular size ?
How to set up logo & company letter head and footer in the system?
View all 28
Billed and unbilled outstanding
71
billed unbilled outstanding
Create residential / Commercial customer-
Quick Contract
AMC Contract
Rate Card Contract
View all 71
Service Scheduling
27
Service scheduling you tube video
How to create adhoc service?
How to schedule services with material to each service?
How to reschedule service ?
How to reschedule multiple services in one go?
View all 27
Contract renewal process
7
Contract renewal process
How to renew contract directly from contract screen
How to set up contract renewal reminder
How to mark contract which is not getting renewed
How to defer or delay contract renewal reminder
View all 7
Inventory
13
Inventory management cycle
How to create product (item product) in the system one by one? -
How to create Warehouse, Storage Location and Storage Bin ?
How to allocate a warehouse to a product? -
How to upload Stock of the Items in the system?
View all 13
Purchase
7
Purchase
How do you create vendor in the EVA ERP system?
How do you upload or create multiple vendors in the EVA ERP system?
How do you define vendor based purchase pricing in the EVA ERP system?
How do you create purchase order (PO) in the EVA ERP system?
View all 7
Sales
7
Sales
How to create sales order in the system?
How to create delivery note for Sales Order?
How to create invoice for Sales Order (Product)
Create AMC from the sales order / View AMC
View all 7
EVA PRIORA (SALES PERSON APPLICATION)
4
EVA PRIORA(SALES PERSON APPLICATION)
How to install and register eva sales person application
How to use EVA sales person application (step by step - EVA PRIORA)
How to de-register eva sales person application
EVA PEDIO(TECHNICIAN APP)
17
EVA PEDIO(TECHNICIAN APP)
How to register technician management app
How to de-register technician management app ?
How to track technician in EVA Pedio
How to register expenses in EVA Pedio ?
View all 17
Facility management
46
Facility managment
How to allocate asset to the employee in EVA ERP?
How to accept return of employee asset such as dress, laptop , charger etc ?
How to do full and final settlement of the employee?
How to define Paid Leave & Paid Leave amount/leave encashment monthly
View all 46
Whatsapp integration
2
WhatsApp Integration Part 1
WhatsApp Integration part 2
Help Desk Software
by Freshdesk