Complaint Management

How to register complaint? (Complaint -> Assessment -> Service -> Close
Watch this video to  - Register customer complaint  - Create an assessment report for the complaint  - Create service against the complaint  - Close ...
Fri, 26 Nov, 2021 at 9:39 AM
How to register complaints & track TAT (Turn Around Time)
Watch this video to   - register complaint  - create service to close the complaint  - track & monitor turnaround time of complaint closure ...
Sat, 27 Nov, 2021 at 8:41 AM
How to manage customer complaints (customer support)
Watch this video to   - Register customer complaints  -  Raise service in case required  -  Close complaint.  https://youtu.be/oh6xiFI477U
Sat, 27 Nov, 2021 at 8:46 AM