In case you are facing a problem marking attendance from the attendance app, follow the attached document to troubleshoot the problem. Step by step troubleshooting is required to check
- Mobile Device
Android version is 7 to 10 Android Device RAM should be at least 4GB & at least 500 mb of RAM is free
Storage space - free at least 2GB to get the device working optimally
- Connector
- The connector is working properly & there is no lose connection
- Network connection
Do you have Wi-Fi or Mobile data connection? Visit https://www.speedtest.net/
- What is your network speed?
- Is your network consistent/stable? (Frequent network loss will not work)
Find attached troubleshooting document